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Product Information
Do you offer samples?
We don’t offer traditional samples, but you can try our complete system by purchasing all products together as a one-off order and save 10%. This lets you experience the full routine before committing to a subscription.
What’s the difference between one-off and subscription pricing?
- One-off complete system: 10% discount
- Individual product subscriptions: 15% off monthly
- Complete System subscriptions: 20% off monthly + free shipping
Are your products suitable for all skin types?
Yes our topicals are dermatologically tested and suitable for most skin types, including sensitive skin. We recommend patch testing new products before full use.
Can I use multiple products together?
Yes! Our products are specifically formulated to work synergistically. Each product includes layering instructions, and our complete system is designed as an integrated routine.
How long do products last?
Our products are designed to last 1 month with daily use, perfectly aligned with our monthly subscription service.
What’s the shelf life of your products?
Our products have their expiry date printed on the packaging. Our serums, once opened, should be used within 12 months as indicated by the PAO (Period After Opening) symbol on each product.
Do you test on animals?
No, Complete by Dr SCS is proudly cruelty-free and never tests on animals.
Are your products vegan?
Yes all our products are Vegan and gluten free.
Where are your products created?
Our products are formulated in the UK and manufactured to the highest safety and quality standards in compliance with UK and EU regulations.
What should I do if I have an allergic reaction?
Discontinue use immediately and consult a healthcare professional.
How should I store my products?
Store in a cool, dry place away from direct sunlight – check individual product instructions.
Can I use your products during pregnancy or breastfeeding?
Please consult your healthcare provider before using any products during pregnancy or breastfeeding.
What’s in your products?
All our key ingredients can be found here.
